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UAT · Test environment

Dashboard

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Practice totals
Pending approvals 0
Open enquiries 0
Active matters 0
CRM contacts 0
API health Checking

Get comfortable with the practice console

Use this as a calm first walkthrough. Start with the everyday work, then visit the specialist tools only when their situation arises.

Every client-facing action stays under your review.

02

Enquiries

Use this to review and triage a new approach. Decide personally whether it should become a client record or matter.

Take me there
03

Contacts

Keep the minimum reliable contact record for people connected to the practice, then use it again when billing or responding to a request.

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04

Matters

Use a matter to follow a mediation through its controlled stages, keep its history together and review conflict prompts yourself.

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06

Billing

Prepare a branded fee note, then separately review the covering email before it is sent to the payer.

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07

Voice tuning

After reviewing real drafts, capture the edits that make the writing sound more like you. The feedback stays in the practice database.

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08

Calendar

Connect the Google Calendar that should receive de-identified appointment information, then choose the working calendar.

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09

Data rights

Use this when someone asks to access or erase their data. Export first; erasure is audited and deliberately irreversible.

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10

Track practice spending

Add an expense, attach a private receipt photo or PDF, and mark it reconciled after checking your own records. Export the period for your accountant.

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Work queue

Not loaded

Approval inbox

Recent enquiries

Enquiries

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Contacts

Select a contact

Open a record to see its matters, addresses and complete communication history.

Matters

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Approvals

Review the exact message, edit it if needed, then approve its dispatch. Scheduled reminders never send from cron alone.

Fee notes

Generate a branded PDF, then queue its covering email for review. Nothing is sent until you approve it in the approval inbox.

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Generate

Check the payer, dates, line items and total before queuing.

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Approve

Issuing only creates an approval item; the inbox is the send gate.

03
Chase

Scheduled chases also wait in Approvals and never send from cron alone.

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Expenses & receipts

Keep your spending, receipt photos and manual reconciliation together. Export a period summary for your accountant.

Income uses the issue date of sent, overdue and paid fee notes. Issued fees are not cash received; paid fee notes are shown separately. This is a record-keeping summary, with no bank feed or tax calculation.

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Voice tuning

Review edits made to approved drafts, then activate a new voice version. Feedback stays in the practice database and is never sent to a model.

Choose an assistant

Loading its current voice configuration.

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Safety instructions

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Recent draft edits

These comparison records are internal only and inform your judgement; they do not train or prompt an AI model.

Calendar connection

Keep availability in step

Connect the calendar that should receive de-identified mediation appointments.

Checking

Appointments that no longer match

Checking every fifteen minutes.

Interrupted calendar and meeting setup

Checking for interrupted provider work.

What happens when you approve

Checking.

The practice stores an encrypted connection token in Singapore. Client names, enquiry text and case notes are never copied into Google Calendar.

Data-subject rights

Export a subject's readable record or run the audited erasure workflow. Legal holds and active outbound operations fail closed.

Choose the contact making the request

Export first and verify the subject before considering erasure.

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Download subject export

The JSON package contains this person's readable record and excludes another client's shared-matter data.

Purge personal data

This is irreversible. The append-only audit skeleton remains, while a case-wide legal hold or active outbound operation blocks the request.